What to include
- The affected MailDrop address or customer request ID.
- Time and timezone.
- A description of the behavior.
- Relevant sender, subject, URL, or Cloudflare request ID.
- Evidence you are authorized to share.
Do not include
Do not send passwords, complete API keys, webhook secrets, unrelated OTP codes, or private information that is not necessary for the investigation.
Response
MailDrop may preserve relevant operational metadata, restrict resources, or request more information. Submit the report through the official contact channel listed in the customer portal or site administration.
Last updated: 24 July 2026